United Van Lines

Movers or Moving Companies

Name of service: 

Date of use: 

My Review 

Worst company I have ever dealt with in my whole life. They are dishonest from the start to the finish...from selling to delivering to communications and customer service. They are dishonest, ignore pertinent information supplied by the customer regarding pickup to delivery, and are never on time. You may get your merchandise delivered to the delivery address eventually or not at all...They may use excuse after excuse they can't deliver and end up putting delivery items in a storage unit for you to pay additional costs to get delivered to the delivery address. Customer service does not answer your questions and beats around the bush. They also put you on hold for long periods if you get frustrated with their inability to answer your questions and provide you with the customer service they "so called" said they would provide. If you hang up and call back, they don't answer the phone and let it ring into voice messaging. They don't answer calls back for the most part either. Once they have a contract signed by customer, the service goes from worse to just plan out bad and ridiculous.

What kind of move did you make? 

How much did your move cost? 

How many times have you moved in your life? 

Would you recommend this to a friend?