Tips for Shipping Your Car

9. IF DAMAGE SHOULD OCCUR. The majority of car transport experiences are worry-free, with your damage-free vehicle arriving at the estimated time. On occassion, a vehicle may become damaged in transit. If this should happen, note all damage on your inspection report (see item above), obtain the driver's signature, and contact your car transport company. The car transport company should then work with you to reimburse you for verifiable damage done to your car. 10. DISPUTES. If you believe that a car transport or auto driveaway company has not treated you fairly, first try to work it out with the company. Car transport and auto driveaway companies are more likely to cooperate with you if they believe you are trying to work fairly with them. Be reasonable, but firm. If all else fails, you may consider filing a complaint with the Better Business Bureau in the city in which the car transport or auto driveaway company is listed. The U.S. Dept. of Transportation – http://www.dot.gov – regulates car transport companies – however they will usually not get involved until after you have a court judgement against a car transport company (in small claims court, for example).