You've decided on a few companies and are either going to interview them over the phone or take a tour of the facilities (if this is feasible). So when you're at the facility, or speaking to staff on the phone, here are some questions and observations you should note:

• Are the grounds and inside the facility well taken care of?
• Are there large bushes or overgrown vegetation along the sides of the building? This may be a deterrent if you plan on accessing your storage unit at night. Women should be extra careful as this can provide a perfect hiding spot for potential attackers. Besides, the grounds should be neat and tidy and well groomed.
• What kind of security system do you have?
• Are the grounds patrolled, and if they are, how often?
• Is the area well lit?
• Is the security fence intact?
• Are there smoke alarms in each building?
• Is there a sprinkler system in case of a fire?
• Does the facility allow smoking inside the buildings?
• Are the staff professional and courteous? Do you feel comfortable leaving your things in their care?
• Are there any limits to my access?