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Allied Van Lines

By , About.com Guide

Established:

Established in 1928, Allied Van Lines has more than 400 agent locations throughout North America.

Company Profile:

  • With more than 75 years’ experience, Allied is the oldest van line in the United States.
  • To ensure drivers meet quality and moving standards, van foremen attend Allied University, a training facility offering courses in customer service, safety, and equipment standards.
  • Allied’s corporate headquarters are located in Westmont, Illinois, a western suburb of Chicago.
  • Allied customers interviewed in an independent post-move survey rated their overall satisfaction as "excellent."
  • Services Offered:

    Allied offers local, state-to-state and international services. With various packing options, from self-packing, packing fragiles only to the entire household, you can choose what's best for you. For those moving to another state or country, they also offer a paperwork service to ensure you have all the documents you need.

    Extra Services:

    Allied provides a community information report, school report and mortgage calculators. They also provide an online Move Card tool that helps you notify your friends, family and professional associates of your move. No more stamps; all you need are e-mail addresses! Other services include: crating, moving special items such as cars, shuttle service and storage.

    Online Services:

    Services include requesting an estimate, tracking a shipment and submitting a claim. It even offers an electronic sheet of bubble-wrap for you to pop! Take out your frustrations without destroying your packing supplies.

    Complaints:

    Checking the BBB, Squeakywheel.com, and MovingScam, the company rated satisfactory. As most large moving companies use third party movers, make sure you check the local company you're thinking of using to ensure that any complaints registered have been resolved successfully.

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