Questions to Ask the Moving Company
Print several copies of this question list and use it each time you call a moving company to inquire about your move.
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Does Your Company... |
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Have a registration number with Department of
Transportation (DOT)? If so, please provide. |
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| Provide interstate/international shipping service? | |
| Subcontracted? If so, provide names and contact information. | |
| Charge additional fees? If so, please provide details. | |
| Provide storage options? If so, what is the charge? | |
| Provide packing service? If so, what is the cost? | |
| Transfer household goods from one truck to another? | |
| Provide binding estimates? | |
| Provide non-binding estimates? | |
| Provide insurance? How much? What is covered? | |
| Provide references? | |
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Have an easy-access claims' process?
How many claims have you processed this year? |
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| Provide free blankets/padding/wrapping service? | |
| Offer packing materials at a reduced rate? | |
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Require special preparation for appliances?
If so, will your company prepare the appliances for moving? |
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| Guarantee a delivery-time, within a certain window? | |
| Have high-season rates? If so, how do they differ from low-season? | |
| Offer a reduced rate if I'm flexible with my pick-up time and delivery time? | |
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Have an unresolved complaints against it?
Can you provide me with a complaint record? |
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| Notes and Comments | |
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Appointment Date: Appointment Time: Approximate Cost: |
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